Understanding your bill is easy. We'll show you some key pieces of information that may be helpful as you review your monthly statement.
- Billing Summary - This section shows your total amount due, previous balance, and payments.
- Important Account Information - This box will note any past due amount, which is due immediately, or any other account specific information.
- Meter and Readings - This row represents your meter number, number of days in the billing cycle, meter readings, and rate schedule.
- Current Charges - This section details current charges, including the basic charge, energy usage and taxes.
- Usage Chart - For most account types, this table shows electric usage by month in terms of kilowatt-hours used. This graph shows your consumption over the past 13 months as well as the effect weather has on your electric bill.
- Remittance Stub - The bottom of the statement is a tear-off remittance stub to be returned with your payment. You can also pay by phone, via SmartHub, by mail, at our office kiosks or at MoneyGram locations.
- UCARE - Donations provide financial assistance to member who have trouble paying their electricity bills. Contributions are matched by UEC. For more about this program, visit our UCARE page.
Still have questions about your bill or your account? Our customer service staff can assist you! Please come into our offices or give us a call at (541) 567-6414 for assistance.