We have received several member inquiries regarding higher-than-expected bills in recent months. We wanted to take some time to provide some information and some tips to hopefully help you save energy and money!
The winter months often bring some of the highest energy bills of the year. This past winter, we saw average temperatures of 29 degrees in December and 36 degrees in the months of January and February – one of the coldest winters in some time.
In any instance, we want our members to know that we are here for them and want to help them troubleshoot their higher-than-expected bills. Where do you start to figure out what could have caused the increase? Visit our High Bill Troubleshooting Guide for more information and tips – https://www.umatillaelectric.com/accounts/payment-and-billing/high-bill-troubleshooting-guide/
If you feel you have taking steps to save energy but continue to see major increases in your bills, give us a call at (541) 567-6414. Our energy experts can help identify areas and other factors impacting your home energy use and recommend next steps for savings.
We understand the many challenges some may be facing. UEC’s UCARE Program provides aid to members in need, lessening their financial stress during this uncertain time. UCARE is supported by member contributions, which are matched by UEC. Call us at (541) 567-6414 or visit https://www.umatillaelectric.com/ucare-assistance/ for more information.