Heat Pump Program

UEC members who want to install an energy efficient heat pump may be eligible to participate in Umatilla Electric’s Heat Pump Program. Homeowners may choose between a cash back rebate or low interest financing for qualifying energy-efficient heat pump systems. A FREE Home Energy Audit is required, and the qualifying unit must be installed by an installer who is listed on our Participating Installer list. This program may be changed or terminated without prior notice.

New manufactured and site built homes do not require an audit. Existing homes are required to install all possible “Priority 1” weatherization measures that may be identified during the course of the energy audit. “Priority 1” measures include attic insulation, underfloor insulation, duct and whole house air sealing. If it is determined that your home requires any of the measures identified as a priority, you will be asked to complete them at the same time. Weatherization measures that are required may qualify for a UEC weatherization rebate or can be included with your heat pump loan.

After the audit is complete contact one or more participating installers listed below to schedule a bid appointment. Each installer will provide you with and UEC with a copy of the bid proposals. When you have made your decision, contact UEC to let us know which installer you prefer.

Qualifying Heat Pumps

Air-to-air heat pump

Split systems: Shall be either Energy Star labeled or have a minimum of 9.0 Heating Seasonal Performance Factor (HSPF) or better; SEER Performance Factor of 14.0

Ductless or Mini-Split Heat Pumps:  Ductless heating and cooling systems utilize heat pump technology to distribute warm or cool air for consistent, year-round comfort at a fraction of the cost of inefficient baseboard, wall and ceiling heat or electric furnaces. To be eligible for a UEC Ductless Heat Pump (DHP) rebate, the home mush have permanently installed zonal electric resistance heat as the primary heating system. EXCEPTIONS: 1) Existing homes where plug-in electric heaters are the primary heat system in the home may qualify. 2) Single family site built or manufactured homes that have an electric forced air furnace as their primary heat system may qualify. Upgrade to a ductless heating and cooling system and save an estimated 25-50 percent on your electric heating bill. Contact any of the Participating Installers listed below for a quote or bid proposal. Be sure to mention Umatilla Electric’s Heat Pump Program.

2017 Ductless Heat Pump Participation Form

DHP Qualified Product List 10-1-2017

Installer-Best Practices-Guide


Your Installer will go through the inspection check list to make sure you know how to operate the heat pump and understand its routine maintenance and warranty coverage. Upon receipt of this checklist, a UEC representative will contact you to schedule your inspection. This inspection helps to make sure that the unit is installed correctly and that you are satisfied with the installation. Upon inspection approval your rebate will be processed and you will receive your check directly from Umatilla Electric.

Umatilla Electric will pay incentives toward the purchase of a qualifying heat pump system, depending on the energy efficiency of the unit that you purchase. Existing or new site-built or manufactured homes are eligible for a UEC heat pump rebate; tenants as well as homeowners qualify with the homeowners’ permission.


Submit the UEC loan application and an $85 non-refundable application fee to Umatilla Electric Cooperative for loan approval. Be sure to attach your most recent pay stubs or if you are retired or self-employed we will need copies of the last two year’s tax returns.

All persons appearing on the title of the land where the heat pump is to be installed must be included in any loan application. Upon approval of the application, you will be contacted to schedule an appointment to sign the contract.

A loan processing fee of $135 will be due when you sign your loan documents. This loan will be recorded as a lien against the property, a copy of the legal description of the property will be required. A “Notice to Proceed” will be sent to the appropriate Participating Installer upon the signing of the contract.

The loan proceeds will be paid out to the Participating Installer when you and UEC are satisfied with the work. Payment statements separate from your electric bill will start arriving by mail approximately one month after the UEC Participating Installer has been paid.

Participating Installers

Apollo Sheet Metal, Inc.
1207 W. Columbia Drive
Kennewick, WA 99336
Phone: 509-586-1104
Fax: 509-586-7449

Bruce Heating & Air
80385 Highway 395 North
Hermiston, OR 97838
Phone: 541-567-6813
Fax: 541-564-7644

Campbell & Company
2828 W. Irving St.
Pasco, WA 99301
Phone: 509-545-9848
Fax: 509-545-1692

DAYCO Heating & Cooling
11 N. Auburn
Kennewick, WA 99336
Phone: 509-586-9464
Fax: 509-582-5106

Eastern Oregon Heating & Air
80549 N. Hwy 395
Hermiston, OR 97838
Phone: 541-567-3095
Fax: 541-922-0456

Elite Heating & Air Conditioning
81343 Liberty Lane
Hermiston, OR 97838
Phone: 541-561-0054

Gordon’s Heating & Cooling Inc. – Hermiston
80891 Highway 395 North
Hermiston, OR 97838
Phone: 541-567-0114
Fax: 541-567-1701

Gordon’s Heating & Cooling Inc. – Pendleton
214 SE Emigrant Ave.
Pendleton, OR 97801
Phone: 541-276-3154
Fax: 541-276-5060

*UEC does not require more than one bid.  However, multiple bids are encouraged.