Payment Assistance Options Available

January 15, 2019

Hard Times Happen. We’re here for you.

Umatilla Electric knows that our members occasionally fall on hard times. If you are having difficulty paying your bill because you are on a temporary layoff or furlough, or recently lost your job, or are dealing with an unforeseen illness or other crisis out of your control, please contact the office at 541 567-6414.

Options for Assistance:

Payment Options: Average (Budget) Billing and PowerUp Prepay Billing are options that can help avoid seasonal peaks associated with heating and cooling.

Payment Arrangements: If you think you may be late paying your electric bill, or if you can’t make a payment in full by the due date, please contact us immediately to discuss payment arrangement options.

Payment Assistance: Our UCARE program provides energy assistance help to members who have trouble paying a heating bill due to an unexpected circumstance. In addition, we can partner with community agencies that provide assistance.

More details are available under the Payment Options button above.