The UCARE program, supported by member contributions and matched by Umatilla Electric Cooperative, provides direct assistance to community members facing high energy costs. UCARE funds are available during the heating season from October through March and the cooling season from June through August to help low-income residents manage essential heating and cooling expenses. These funds work alongside federal assistance programs like CAPECO, giving members an added layer of support.
During times of crisis, UCARE can also help any UEC member experiencing an unexpected personal, medical, or employment related emergency to maintain electric service when they need it most.
If you’re having trouble keeping up with your bill, we encourage you to reach out. In addition to UCARE, UEC offers payment extensions to give you extra time if you’re facing financial difficulties. By talking with our team, we can help you explore options so you can pay what you can and avoid building up a large past-due balance. Whether you contact us by phone, visit in person, or connect online, we’re here to support you.
How to Donate to UCARE
UCARE is supported by member contributions, which UEC matches, making your gift go even further. UEC offers an easy way to donate to support neighbors in need. Your donation helps keep power flowing for community members who are struggling with their energy bills.
You can make a donation directly on your UEC bill, making it easy to contribute any time of year. Member donations, no matter the size — are matched by UEC and go directly toward helping local families keep their homes safe and comfortable.
By participating, you can provide warmth, comfort, and peace of mind to those who need it most, reinforcing the spirit of community that makes Umatilla Electric Cooperative proud to serve its members.
For more information, visit the following website pages: UCARE, payment options, or energy efficiency programs., or call us at (541) 567-6414. Your support and involvement help keep our community strong.