Member Accounts Supervisor

Job Details



End Date

Until Filled

Job Description

The Member Accounts Supervisor is responsible for supervising and coordinating the activities of the Customer Service Representatives.  The position drives positive Customer Service relations with members by promoting and implementing excellent service. The Supervisor reviews work of subordinates for thoroughness, accuracy and compliance to company policies and procedures.  The position oversees energy account payments and delinquent procedures.

Job Related Qualifications

Required Qualifications

Education: Bachelor's degree from four-year College or university, with a preference for a degree in business administration or equivalent combination of education and experience.

Experience: Five (5) years related experience preferably in an electric utility or related field. Prior experience working within a union contract and/or in a supervisory role is preferred.

Notice of Equal Opportunity Employment

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. We fully consider all qualified applicants including those with a criminal history.