IT Support Specialist

Job Details



End Date

Job Description

Under the direction of the Manager or Supervisor of Information Technology, this position is responsible for monitoring incoming employee requests, troubleshooting and resolving incidents, and logging incidents in a service desk application while providing excellent service to fellow employees. This position updates or creates procedures, maintains an understanding of departmental and specific end-user business processes, provides training to end-users, and performs departmental projects as directed.

Notice of Equal Opportunity Employment

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. We fully consider all qualified applicants including those with a criminal history.