Members are reporting scam callers identifying themselves as affiliated with UEC or Hermiston Energy Services, threatening disconnection if they don't pay immediately over the phone. Don't fall victim! Hang up and call UEC directly at 541.567.6414 or login to your SmartHub account below.
UEC Members please dial our toll-free number: 1(800) 452-2273 to reach our offices. Our phone service provider is experiencing a technical issue. We will update this alert once service is restored.
An outage affecting 900+ members in and around SW Hermiston began at 8:57 a.m. today. With snow continuing throughout the day please be sure to stay safe and call 1-888-465-5701 day or night if you are out of power.
Crews are responding to the Kamela/Poverty Flats and Weston Mountain areas where gusting winds have downed trees and lines. An estimated 100+ members are without power. SAFETY ALERT: Always stay at least 40 feet or more from a downed power line!
An outage that began about 3 p.m. has knocked out power to about 600 members served by the Mission Substation. Crews are responding; thank you for your patience!
An outage that originated outside the UEC system has knocked out power to about 750 members in the Weston Mountain area. The outage started at 8:56 am today. Crews are en route to restore power. | Visit our Outage Map for more information.
An outage affecting approximately 120 members in the SW area of Hermiston began at 10:54 a.m. today. Crews have responded and are working to report power.
UEC's Hermiston office has reopened to walk-in traffic: maximum of 3 people | Our Boardman office opens today, Monday, Sept. 20: Maximum of 2 people. | Masks must still be worn at all times. Members are welcome to continue to use our drive-thru, kiosk or online self-service options.
UEC lobbies are currently closed to walk-in traffic. To schedule an appointment call us at (541) 567-6414 or utilize our drive-thru, kiosk or online self-service options.
UPDATE (2:00 p.m.): All but seven members have had their power restored. An outage affecting roughly 100 members north of Hermiston began at 12:56 p.m. today. The cause is not yet known; crews are on site working to restore power.